At Home Gym Equipments, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website at www.homegym254.co.ke, purchase products, or interact with our services. By using our site, you consent to the practices described below.
1. Information We Collect
We may collect the following types of information when you use our website or services:
- Personal Information: Your name, email address, phone number, billing/shipping address, and payment details when you make a purchase or create an account.
- Account Information: Login credentials, order history, and preferences.
- Technical Data: Your IP address, browser type, device information, and browsing behavior (e.g., pages viewed, time spent on the site) collected through cookies and similar technologies.
- Communication Data: Messages, feedback, or inquiries you send to us via email, forms, or social media.
2. How We Use Your Information
We use the collected information to:
- Process and fulfill your orders, including shipping and payment confirmation.
- Provide customer service and respond to inquiries.
- Personalize your shopping experience and recommend relevant products.
- Improve our website’s functionality, performance, and security.
- Send promotional emails or updates (only if you have opted in).
- Comply with legal obligations or enforce our terms of service.
3. Cookies and Tracking Technologies
Our website uses cookies and similar tools to enhance your browsing experience.
- Cookies help us remember your preferences, analyze site traffic, and provide targeted advertising.
- You can manage or disable cookies through your browser settings, but some site features may not function properly if cookies are disabled.
4. Sharing Your Information
We respect your privacy and will never sell your personal data. We may share your information only in the following cases:
- Service Providers: With trusted partners such as payment processors, shipping companies, or IT service providers to complete transactions and deliver orders.
- Legal Compliance: When required by law, regulation, or court order.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.
5. Data Security
We implement industry-standard security measures to protect your data from unauthorized access, loss, or misuse. However, no method of electronic transmission is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
Depending on your location, you may have the right to:
- Access, update, or correct your personal information.
- Request deletion of your data.
- Opt out of marketing communications at any time by clicking “unsubscribe” in emails or contacting us directly.
- Restrict or object to certain types of data processing.
To exercise these rights, please contact us using the details below.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.
8. Children’s Privacy
Our services are not directed toward children under the age of 13 (or the minimum age required by local law). We do not knowingly collect personal data from children. If we discover that we have collected such information, we will delete it immediately.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised “Last Updated” date. Continued use of our website after changes are posted constitutes acceptance of the revised policy.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please reach out to us:
- Email: info@homegym254.co.ke
- Phone: 0797456454
- Address: Cianda House,Koinange Street, Nairobi, Kenya.
By using our website and services, you agree to the terms outlined in this Privacy Policy.